1. Introduction
Purpose and Scope of This Privacy Policy
Ggee (ggee.click) is an online gaming platform built for people in Bangladesh. We believe your trust is our greatest asset — and this Privacy Policy is how we honor it.
This policy explains what information ggee collects, why it's collected, where it's stored, and how you can control it. By using the ggee website or app, you agree to this policy.
This policy is written in plain, easy-to-understand language. If anything is unclear, the ggee support team is always ready to help.
This Privacy Policy is an integral part of ggee's Terms & Conditions an integral part of ggee. Reading both documents together gives you the full picture.
2. What Information We Collect
Directly & Automatically Collected Data
Ggee collects two types of information — what you provide directly, and what is generated automatically as you use the platform.
2.1 Information You Provide Directly
| Data Type |
When It's Collected |
Purpose |
| Mobile number |
At registration |
Account verification, OTP, support |
| Full Name |
Registration & KYC |
Identity verification, payments |
| Date of Birth |
At registration |
Age Verification (18+) |
| National ID number |
During KYC verification |
Identity Verification |
| Payment Information |
Transaction Time |
Processing deposits and withdrawals |
| Email address |
Registration (optional) |
Notifications & Support |
2.2 Automatically Collected Data
- Device data: Device type, operating system, browser
- Network data: IP address, internet connection type
- Usage Data: Pages visited, time spent, and games played
- Session Logs: Login time, location (city level), logout time
- Transaction history: Deposit, withdrawal & bet records
Ggee does not access your precise location (GPS) or camera. The mobile app only requests permissions that are strictly necessary.
3. How Your Information Is Used
How We Use Your Data
Ggee uses collected data solely for defined purposes. Using data beyond those purposes goes against our policy.
3.1 Core Use
- Account Creation, Management & Security
- Processing payments and completing withdrawals
- Settling game and betting results
- Providing customer support and technical assistance
- Preventing fraud and unauthorized access
- Age verification (18+ confirmation)
3.2 Service Improvement
- Improving platform performance and speed
- Understanding which new features and games you enjoy most
- Personalizing Your Experience
- Identifying and resolving technical issues
3.3 Marketing Communications (Optional)
With your consent, ggee may send you promotional offers, jackpot updates, and exclusive deals via SMS or email. You can withdraw this consent at any time.
Ggee never sells, rents, or shares your information with third parties for marketing or commercial purposes.
4. Who Your Data May Be Shared With
Limits on Data Sharing with Third Parties
Ggee does not generally share member data with third parties. Where limited sharing is necessary, the specific cases are clearly outlined below.
4.1 Payment Processors
Information required to process transactions via Mobile Pay, Nagad, Rocket, or bank transfer is shared with the relevant payment provider solely for transaction verification purposes.
4.2 Technology Service Providers
Ggee works with trusted technology partners for server management, cybersecurity, and analytics. They can only access data for their designated tasks and are not permitted to use it for their own purposes.
4.3 Legal Obligations
Ggee may be required to disclose information under a court order or a lawful request from a regulatory authority. In such cases, only the minimum necessary information is provided.
Ggee never sells member data to advertisers, data brokers, or any other commercial third party.
5. Data Protection Methods
Technical and administrative security measures
Ggee uses industry-leading technology and practices to keep your data safe. Security isn't just a feature for us — it's a core principle.
5.1 Technical Security
- SSL/TLS 256-bit Encryption: All communication from browser to server is encrypted
- Data encryption at-rest: Data stored on our servers is also kept in an encrypted state
- DDoS Protection: Enterprise-grade firewall to defend against cyberattacks
- AI Fraud Detection: Every transaction is monitored in real time
- Redundant Backups: Data is backed up across multiple secure servers
- 24/7 Monitoring: System security is monitored around the clock
5.2 Administrative Safeguards
- Ggee staff may only access your data as required for their specific role
- Every data access event is logged
- Staff receive regular privacy and security training
- Annual third-party security audits are conducted
No method of transmission over the internet is 100% secure. We also encourage you to use a strong password and never share your account details with anyone.
6. Cookies & Tracking Technologies
How cookies help improve your website experience
Cookies are small text files stored in your browser. ggee uses cookies to improve service quality and make your experience smoother.
| Cookie Type |
Purpose |
Duration |
Can It Be Turned Off? |
| Essential |
Login Sessions, Security |
At end of session |
No (Required for Service) |
| Analytics |
Usage Statistics |
1 Year |
Yes |
| Preferences |
Language, theme preferences saved |
6 months |
Yes |
To manage analytics and preference cookies, go to your browser settings. Note that disabling essential cookies may affect how ggee functions.
7. Your Data Rights
Your Rights Over Your Data
Ggee gives you full control over your personal data. Your rights are outlined below:
1
Right to Access
You may request details on what personal information ggee holds about you.
2
Right to Rectification
To correct outdated or inaccurate information, please contact our support team.
3
Right to Erasure
You may request deletion of your account and data unless we are legally required to retain it.
4
Right to Restriction
You have the right to object to your data being used for specific purposes.
5
Right to Data Portability
You can request an export of your data in a readable format.
6
Right to Withdraw Consent
Withdraw your consent to marketing messages or optional data use at any time.
To exercise these rights, email support@ggee.click or reach us via live chat. ggee will respond within 30 business days.
8. How Long We Retain Your Data
Data Retention Policy
Ggee does not retain data longer than necessary. Below are the retention periods for different types of data:
- Active account data: For the full duration of the active account
- Transaction Records: 5 years from the transaction date (as required by financial regulations)
- KYC documents: 3 years after account closure
- Support Contact: 2 years after last contact
- Betting history: 3 Years
- Analytics Data: 12 months (anonymized)
After the applicable retention period, data is securely deleted or anonymized.
9. Protection of Minors
Policy on Users Under 18
Ggee services are intended for users aged 18 and above. We do not knowingly collect data from minors.
If it is found that a minor has created an account on ggee, the account will be immediately closed and any collected data will be deleted.
If you suspect a minor you know is using ggee, please notify us immediately at support@ggee.click. ggee will take prompt action.
10. Policy Changes
How We Update This Privacy Policy
Ggee may update this Privacy Policy from time to time. For any significant changes:
- You will receive an SMS notification at least 7 days before any changes take effect
- A summary of changes will be sent to your registered email
- A clear notification will be displayed on the ggee website and app
- The "Last Updated" date at the top of the page will be changed
Continued use of ggee after a new policy takes effect constitutes your acceptance of the updated terms.
Privacy FAQs
Frequently Asked Questions
No, never. Your mobile number is used solely for OTP verification, support contact, and sending promotional messages with your consent. Selling or sharing your mobile number with third parties is strictly against our policy.
Only you and authorized ggee staff (for security and support purposes) can view this. No individual or organization outside ggee can access your betting history without a legal order.
Transaction records and KYC documents are retained for a period required by financial regulations (up to 5 years). However, ggee will process requests to delete other data. See Section 8 for details.
ggee does not collect precise GPS location. Only an approximate city-level location is derived from your IP address, and this is used solely for security purposes — such as detecting unusual login activity.
Every promotional SMS includes an Unsubscribe link at the bottom. You can also update your notification preferences in account settings, or submit a request via support chat. Changes take effect within 24 hours.
Your data is safe — play with peace of mind
Your privacy is protected at ggee. Open an account today on a platform you can trust.
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